Help Centre
Guides for using DAIV — from your first login to pre-contract review, live projects, and organisation settings.
Getting started
Onboarding, navigation, and core concepts
- What is DAIV?What DAIV does for Australian construction, from contract review before you sign to administration of the live job.
- Sign in for the first timeAccept your invitation, sign in with Google or Microsoft, then finish Welcome, WhatsApp and the legal documents.
- Find your way around DAIVUse the sidebar, the icons above it, product updates, the project tabs and the assistant to get to the right page.
- Use the dashboard to find your workFind tasks waiting on you, check open work across your projects and get set up with the Getting Started checklist.
- Link WhatsApp to your accountLink your mobile number so you can message DAIV about your projects on WhatsApp.
Pre-Execution
Contracts under review before award
- Upload a contract for reviewUpload a contract PDF, choose the scans DAIV runs, and upload a new revision when the other party sends back a new draft.
- Review findings and decideRead the risks DAIV found in a contract, decide how to treat each clause, use your standard clauses, and add risks DAIV missed.
- Build and negotiate a departures scheduleCheck the amendments your decisions add to the departures schedule, add manual entries, export the schedule, and negotiate it with the issuing party in Excel.
- Submit and approve a contract reviewSubmit a finished contract review for sign-off, retract it if you need changes, and approve or reject a review sent to you.
- Move a contract to Post-ExecutionImport an approved contract review as a live project, so the reviewed contract becomes the head contract and DAIV sets up its agents.
Post-Execution
Live projects after contract execution
- Create and set up a projectCreate or import a live project, review the overview, approve head-contract agents, and set members, the site time zone and inbound email.
- Run and review agents on a projectTurn on agents for a project, choose who reviews each step, start a run and approve the steps waiting on you.
- Run a variationStart a head-contract variation, validate and notify, price with quotes, and track it on the variation register.
- Claim an extension of timeStart an EOT claim, issue a Notice of Delay when needed, price delay costs, and track the claim on the EOT register.
- Upload and use a schedule of ratesUpload a schedule of rates PDF, verify the extracted stages and rates, and add those rates when pricing a variation or EOT.
- Upload and negotiate subcontractsUpload subcontract PDFs, negotiate departure schedules against issuing benchmarks and the head contract, and mark packages executed — with optional reviewer approval.
- Manage documents and insuranceUpload and classify project documents, preview files in DAIV, and keep project-level insurance policies that agents and compliance checks can use.
- Diary, inbox and WhatsAppKeep site and office diary entries, browse them by day, review diary agent suggestions, receive project email in the inbox, and connect field staff over WhatsApp.
Manage Organisation
Organisation-wide admin and settings
- Setting up your organisationInvite your team and turn on the organisation settings your modules need.
- Team and accessInvite organisation members and set Owner, Admin, User, Viewer or Viewer Admin permissions.
- Compliance and credentialsUpload organisation SOPs, insurances and certifications used across pre-contract reviews and compliance checks.
- Branding and templatesUpload your organisation logo and customise notice templates for generated documents.
- Set up contract benchmarksRecord the commercial positions DAIV checks when it scans a contract you receive or a subcontract you issue.
- Standard clausesSave your organisation’s clause wording and insert it into contract amendments and subcontract departure responses.
- Pre-Execution settingsConfigure the pre-contract review workflow and approval levels for every contract under review.
- Agents and reviewersSet organisation defaults for post-execution agents — reviewers, limits of authority, diary suggestion routing and subcontract execution approval.
- Legislation libraryBrowse the reference legislation DAIV uses when a pre-contract legislation scan runs.
- Deleted items and activity logRecover soft-deleted items before retention ends, and see who changed what in your organisation.
Integrations
Connect DAIV to other systems
Troubleshooting and FAQ
Sign-in problems, missing options, stuck scans, and common questions